At Urban E-Scooter, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from us. By using our website or providing your personal information, you consent to the practices described in this Privacy Policy.
- Collection of Personal Information:
We may collect various types of personal information from you, including but not limited to your name, email address, shipping address, phone number, payment details, and browsing behavior on our website. We collect this information when you place an order, subscribe to our newsletter, create an account, or contact our customer support. - Use of Personal Information:
The personal information we collect is used for the following purposes:- Processing and fulfilling your orders
- Communicating with you regarding your purchases, inquiries, and updates
- Sending you relevant marketing materials, promotions, and newsletters (if you have opted in)
- Improving our website, products, and services
- Analyzing customer preferences, behavior, and trends to enhance our offerings
- Preventing fraud and ensuring the security of our website and users
- Protection of Personal Information:
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption technologies, secure servers, and strict internal procedures to safeguard your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. - Disclosure of Personal Information:
We may share your personal information with trusted third parties who assist us in operating our website, conducting business activities, and delivering products and services to you. These third parties include payment processors, shipping providers, and marketing platforms. We ensure that these third parties have privacy practices in line with ours and use your information only as necessary to fulfill their designated tasks. We may also disclose your personal information when required by law, in response to a valid legal request, or to protect our rights, property, and safety. - Cookies and Tracking Technologies:
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content and advertisements. These technologies may collect information such as your IP address, browser type, device identifiers, and browsing behavior. You can manage your cookie preferences through your browser settings. - Your Rights and Choices:
You have the right to access, update, correct, and delete your personal information. You can do so by logging into your account or contacting our customer support. You may also unsubscribe from our marketing communications at any time by following the instructions provided in the emails. - Links to Third-Party Websites:
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of third-party sites before providing any personal information. - Children’s Privacy:
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will promptly delete it from our records. - Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website and indicate the date of the latest revision. We encourage you to review the Privacy Policy periodically for any changes.
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact our customer support.